COVID-19

 

During these uncertain times we would like to let all our customers know that we are open and here to help. Our office staff are working from home and have full access to the system.

 

If you would like to discuss your account please contact your Agent in the first instance who will be happy to help.

 

We know this situation could have an impact on your income, please contact us as soon as possible if you are going to struggle to make your next repayment. There are a number of ways we can help you with your repayments. The best thing to do is speak to your Agent.

 

If you wish to pay via standing order during this time please contact your Agent who will be able to provide you with the details your bank will require to set this up.

 

We are looking into other forms of payment methods and will update you on these as soon as they become available.

 

We hope you all stay safe during this time.

 

 

Websites which will provide more information during this time:

UK Government website

NHS

World Health Organisation (WHO)

www.fca.org.uk  (consumer section)

 

 

 

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